JorjaRose_W

I don’t understand why I have been declined for Clubcard Pay+ – who can I speak to?
There are a few reasons your application could have been declined. In some cases, it could be as simple as the application...
My new Clubcard Pay+ debit card or PIN hasn’t arrived – what should I do?
Your PIN usually takes 2-5 working days to arrive in the post, and your debit card will take 4-7 working days to arrive....
What happens to my Clubcard points if I close my Clubcard Pay+ account?
You can use any of your old Clubcards linked to this account and your points will remain unaffected. If you don’t have...
Can I have a Power of Attorney on my Clubcard Pay+ account?
Yes, you can find more information on setting up a power of attorney in our Clubcard Pay+ Terms and Conditions....
I topped up my Clubcard Pay+ account but the funds are not showing, where is my money?
Faster payments can take up to 24 hours to credit your account. If this period has passed and you still can't see the funds...
How do I turn off my Clubcard Pay+ alerts?
To turn off notifications on your Clubcard Pay+ account select the 'Account Management' tab in the Tesco Bank Mobile App,...