[Evonne]

I applied for a loan for a new conservatory although the money went into my bank in December 13th and I am paying the direct debits that the company set up for me I have not received any sort of paperwork from tesso. This is the first loan I have had I was just wondering if this is usual.

[ChristopherP]

Originally Posted by Evonne

I applied for a loan for a new conservatory although the money went into my bank in December 13th and I am paying the direct debits that the company set up for me I have not received any sort of paperwork from tesso. This is the first loan I have had I was just wondering if this is usual.

Hey there, thanks for getting in touch! You should have received your welcome pack in the post around 5-7 working days after the account was opened. If you send us a private message here, I'll arrange for a duplicate copy to be posted to you :)