The length of time at my address is wrong in your records

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  • AdrienneB's Avatar
    Fresh Eyes
    When I opened my savings account I must have scrolled back up again when selecting how long I had been at my address.

    I have lived at the same address since 1985, but when I applied for another savings account recently it said I had only lived there 2 years and I had to input another address.

    Of course I had to put the same address as before because I have never lived anywhere else since 1985. A bit annoying to say the least.

    I did telephone and speak to someone who told me just to put the same address in but I want it to be amended to the correct length of time I have lived there.

    How can I get this changed when there is no way of sending a message to Tesco other than by snail mail?
  • 1 Reply

  • Verified Answer

    ChristopherP's Avatar
    Your Community Expert
    Verified Answer
    @AdrienneB Hey there, thanks for getting in touch.

    If you call the Savings team, they'll be able to update this for you. You can reach them on 0345 678 5678 (Mon - Fri: 8am - 6pm, Sat - Sun: 9am - 2pm) and they'll be happy to help.


    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here

    Also, feel free to Introduce Yourself
    !