Hi I have recently been issued with replacement bank cards as the old card had been lost, however now on the banking app I can only see the current statement - where have all the previous statements gone? Hoping someone can help
Last edited by ChristopherP; Today at 15:48.
Reason: thread title
When a credit card is reported lost or stolen, you will no longer be able to view older statements attached to your old card number via the Mobile App.
To view these statements, you can log in via our website www.tescobank.com
You can view 5 years' worth of statements on the website and view all previous card numbers.
When your next statement is generated, you will be able to view it on the Mobile App.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Choice of law and location for resolving disputes
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Modifying these Terms of Service
We reserve the right, in our sole discretion, to modify these Terms of Service at any time without notice. Modified Terms of Service are effective as soon as they are posted. We also reserve the right to waive or modify any of these Terms of Service as they apply to a specific posting, communication or user without affecting the application of these Terms of Service to all other postings, communications and users. Your continued use of Your Community, or any content or services accessible through it, after modified Terms of Service are posted means you accept the modifications. We may also make any changes to the look and feel of Your Community at any time without notice.
CarolineD
