[Rossbarr]

I've received two emails one to accept the loan and the other was saying that the loan has been accepted and to wait, it's been 24 hours already and I still haven't heard anything else, I've tried using my application number to check what stage the loan is at but it doesn't work.

[ChristopherP]

@Rossbarr Hey there, thanks for getting in touch!

Did you digitally sign the credit agreement, or did we say we'd send it in the post?

[Rossbarr]

@ChristopherP I digitally signed the credit agreement.

[ChristopherP]

@Rossbarr Thanks for clarifying.

As you've digitally signed this means you'll receive your funds within 24-48 business hours (from signing) if everything is okay with our final checks.

Once you've received your funds, you'll get a welcome pack 5-7 working days later which will confirm the date of your first payment.

Your welcome pack will also confirm your loan sort code and account number meaning you will have all the details required to register for online banking.

I hope this clarifies things for you.

[Rossbarr]

@ChristopherP will I be notified if there checks are okay or not before the 48 hrs window as the 48hr mark is tomorrow morning at 10 am?

[ChristopherP]

@Rossbarr That's right. If there are any issues, we'll be in touch. Otherwise, you'll receive a text to notify you that the funds have left our account.

[Rossbarr]

@ChristopherP okay thanks for clearing that all up. Thank you.

[ChristopherP]

@Rossbarr You're very welcome! 😊