[pabblo202]

I have received a transaction from a retailer on my credit card that I did not authorise.

[ChristopherP]

@pabblo202 Hey there, thanks for getting in touch!

I'm sorry to hear about this. Please call the Credit Card team as soon as possible so they can look into this for you.

You can reach them on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

I hope you get it all sorted.

[Stevemste]

I have been charged £14.82 for a transaction that the retailer said was only. £2.16 how can this be

[ChristopherP]

@Stevemste Hey, sorry to hear about this. Have you contacted the retailer and asked them to refund the difference?