[Twilks]

Every month I clear the statement balance before the due date, and my minimum payment is still taken - so each month I overpay. I'm being charged varying rates of interest each month when it was my understanding that if I cleared the statement balance in full each month, I wouldn't pay interest. The minimum payment almost doubled last month too, then went back down to the usual amount this month. The account summary just gives examples of why interest is charged, none of which I can see applies to my account. Can anyone explain why this is happening please?

[Mark_TB]

@Twilks Hey there, thanks for getting in touch!

Sorry your being charged interest when you're not expecting to be charged.

If you send a private message, we'll check the account and the cause of the interest.