[Lozdc27]

I have recently opened a savings account.
I have not received my welcome pack. How do I know if you require more identification? When can I withdraw my money

[ChristopherP]

@Lozdc27 Hey there, thanks for getting in touch!

Your welcome pack will be with you within 5-7 business days from opening the account opening.

If you send a private message, we'll check to see if we require a signature from you.