Is anyone having problems with their mobile banking app with Tesco’s? I’m registered Blind and cannot access the app if I want to make a payment. I have spoken to technical support, but they can’t understand what’s happening to me. Anyone else havinga problem with this.
I have no problems logging in. I’m viewing my statement but when I want to pay my credit card, a grey screen comes up telling me that my interest for the month covers the screen so I can’t continue to payment no error messages or anything like that just this grey screen blocking my screen so I can’t carry on
@Julis70 Thanks for clarifying! I appreciate this must be frustrating, but have you tried to reinstall the app to see if that resolves the issue for you?
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How we collect and use your personal data
Tesco Bank which is a trading name of Barclays Bank UK PLC take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Fresh Eyes
17-04-25 11:12I have no problems logging in. I’m viewing my statement but when I want to pay my credit card, a grey screen comes up telling me that my interest for the month covers the screen so I can’t continue to payment no error messages or anything like that just this grey screen blocking my screen so I can’t carry on
ChristopherP
