[jimmysmith52]

l went to use my car on line and it failed like to no why

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I went to use my card for on line shoping and it came back fail like to know why this is the only time i use my card on line can you help thanks

[ChristopherP]

@jimmysmith52 Hey there, thanks for getting in touch!

I'm sorry to hear about this. If you send a private message, we'll check to see if there is anything preventing you from using the card online.

If there are no blocks or restrictions, it could be a problem with 3D secure which is the system used to verify the card for online purchases. If this is the case, you'll need to call us to resolve this.